A couple of weeks ago staff at NRMA’s Wynyard office were astounded by the scenes outside the office. A sea of people spilling onto York St, police marshalling the crowds, total chaos. Was it a natural disaster, a security threat?
No. Overhead power lines entangled with a branch at Waverton train station had disrupted services on the North Shore Line. The butterfly effect of this minor fault rippled through the network, affecting an estimated 50,000 people who travel between Central and Chatswood on a Monday morning.
Two weeks later, NRMA staff in North Strathfield got an early Valentine’s Day present while traveling home, when smoke emerged from the air conditioner at RailCorp’s Strathfield signal box, forcing the evacuation of the entire station and having knock-on effects throughout the CityRail network. With frustrated commuters piling on to buses and phoning a friend for a lift out of there, Strathfield’s peak hour congestion became even worse.
From our research, the frustrations that our staff are feeling are shared by our Members. Nearly half of NRMA’s 2.5 million Members use public transport regularly, many catching a train to and from work every day.
From our Member survey in July 2012, 70 per cent of Members want better public transport to give them an alternative to the car.
We are now asking commuters to have their say on Sydney’s rail network by participating in NRMA’s first ever Seeing Red on Rail survey.
NRMA wants YOU to vote now now on the biggest issues on the rail network, whether it’s late trains, rubbish on seats or personal safety concerns. Better public transport options will encourage more people to use rail services, helping reduce road congestion and our impact on the environment.
Have you had a train experience which made you see red? What improvements would you like to see on our rail network? Have your say now, VOTE now.
By completing the short survey you will also go into the draw to WIN one of three iPad minis or one of five $100 NRMA Online Shop vouchers.*
*Terms and conditions apply. NSW Permit No. LTPM/12/00479 and ACT TP 12/02327. Apple is not a participant in or sponsor of this promotion.