You reach into your pocket and it feels disconcertingly empty. So you rifle through your bag with increasing desperation and scour your surroundings for clues. When you finally accept your keys are gone, you feel the familiar panic of having lost something important that is difficult to replace.
If this happens more often than you’d like to admit, you may be interested in NRMA’s Key Tag Return Service. This little known service helps us reunite NRMA Members with their lost keys by connecting the person who has found the keys to their owner through their unique NRMA keyring.
When you receive your NRMA Membership Card, it has a key tag section (with a hole at the top) attached to the Credit Card sized Membership Card. To attach it to your keys, separate the key tag section from the rest of the Membership card and attach it to your keys using the pre-cut hole
When someone finds a set of lost keys with the NRMA Membership card key tag attached, they typically call the NRMA Call centre to report the missing keys. Our NRMA team will then obtain their permission to forward on their contact details to the owner to collect.
If this is a privacy issue, we will ask that they hand over the lost keys into a nearby NRMA Branch or Police Station, where we will contact the Member by their contact information in our database and inform them of the whereabouts of their keys.
The NRMA are proud to say that they have helped over 702 Members with lost keys over the last year. If we can’t get in contact with the Member after a few attempts then we will send out a letter advising them to contact us regarding their lost keys that have been found. If it is too difficult for the Member to pick up their keys (as they may be on holidays), we will pay up to $30 for a courier to help arrange a reunion!
Did you know about this service?
Ps. You may also be interested in NRMA’s Keys Plus add on product. In the event of an emergency where your vehicle keys are lost or damaged, a locksmith will come out to your vehicle and replace your keys on the spot. The locksmith will open your vehicle, cut keys and get you back on the road again.