Q: How long will my subscription take to be processed?
A: If we receive your subscription order 3 weeks before an issue is on sale, it's pretty certain that you'll receive that issue.

Q: When is each issue on sale at newsstands?
A: The scheduled on-sale date for each upcoming issue is:

Issue Number	Cover Date	On-sale Date
203	Jun 2010	19 May 2010
204	Jul 2010	16 Jun 2010
205	Aug 2010	14 Jul 2010
206	Sep 2010	18 Aug 2010
207	Oct 2010	15 Sep 2010
208	Nov 2010	20 Nov 2010
209	Dec 2010	17 Nov 2010
210	Yearbook 2011	15 Dec 2010

Changes may occur from time to time.

Q: My subscription copy hasn't arrived. When will I receive it?
A: Making sure everyone gets their magazines on time is a priority for us. Because of our Publishing cycle, please allow up to 4 weeks to receive your first issue. If this time period has elapsed, please email to our Customer Service Centre at nrma@data.com.au

Q: What is my subscription number?
A: Your subscriber number is printed on the carrier sheet of paper which comes with the magazine, directly above your name and address. It's different to your NRMA Member number.

Q: I've changed my address. Who do I contact about getting my subscription sent to my new address?
A: Please email our Customer Service Centre at nrma@data.com.au or call 1300 782 312

Q: What do I do if I miss an issue?
A: If you have are worried that you have missed an issue, please email our Customer Service Centre at nrma@data.com.au or call 1300 782 312. We'll check that we have your correct mailing address arrange a replacement.

Q: Can I order back issues?
A: Yes, a very limited number of back issues are available. You can email nrma@data.com.au or call 1300 782 312 for back issue availability. Cost is $10.

Q: I want to talk to someone about my subscription, who should I call?
A: You can email our Customer Service Centre at nrma@data.com.au or call 1300 782 312

Q: Will I get a renewal letter when my subscription is nearly finished?
A: Yes. We will send you a renewal letter to remind you before your subscription ends.

Q: Do renewing subscribers get entered into subscription competition draws?
A: Yes. Renewing subscribers will be entered into subscription competition draw valid at the time that they renew.

Q: If I order a 2-year subscription, do I get entered into the subscription competition draw after 1 year of it is gone?
A: You are entered into the each draw only at the time you renew your subscription.

Q: I haven't received my subscriptions gift yet!
A: You should receive you gift within 30 days of the subscription offer closing date, however sometimes the prize may take a little longer, depending on the volume of subscriptions that month

Q: If I order a gift subscription for someone, who does the gift card go to?
A: You can choose whether the gift card to announce your gift is sent to you, or the recipient of your gift.

Q: If I order a gift subscription for someone, do they get an entry into subscription competition draws?
A: Yes, if you order a subscription for yourself and a friend, you both go into the draw.

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