10 Frequently Asked Questions

1. What is NRMA BusinessWise?

NRMA BusinessWise is a roadside assistance and business continuity solution for businesses in NSW and ACT.

2. Who uses NRMA BusinessWise?

NRMA BusinessWise customers are organisations of all sizes with an ABN or ACN; that want to take the cost out of breakdowns and want to avoid the hassle of having vehicles off the road. 91 per cent of the time, NRMA Patrols are able to get broken down vehicles moving again from the side of the road.

3. How does NRMA BusinessWise work?

1. Apply for NRMA BusinessWise Membership and pay the $75 annual fee. Membership benefits your whole business.
2. Choose the best vehicle subscription package for each vehicle you need to cover.
   

4.Why would I need roadside assistance when my business vehicle is reliable?

The top 3 reasons NRMA BusinessWise Members breakdown, don't have anything to do with the reliability of their vehicles:

1. FLAT BATTERIES 35 per cent of all jobs - e.g. the lights have been left on or a door has been left open.
2. LOCK OUTS 20 per cent of all jobs - e.g. the keys have been locked in the vehicle or have been lost or broken
3. FUEL SYSTEM PROBLEMS 12 per cent of all jobs - e.g. the wrong fuel has been put in the vehicle

5.What are the NRMA BusinessWise vehicle subscription options?

Vehicles up to 2.5 tonne GVM

• BusinessWise Absolute
• BusinessWise Assist
• BusinessWise Advance

Vehicles 2.5 to 8 tonne GVM

• Light Commercial Absolute
• Light Commercial Assist

6. How to choose the right NRMA BusinessWise vehicle subscription option?

An ABSOLUTE package is the best option for vehicles that directly affect a business's bottom line. ABSOLUTE packages provide roadside assistance and business continuity. It is ideal for vehicles that travel longer distances; carry multiple passengers, deliver urgent or perishable cargo or that need to be on the road 24/7.

7. What are the NRMA BusinessWise Membership benefits?

• 2.5 cents per litre discount off the pump price of fuel with Caltex Starcard
• Free delivery and installation of NRMA Batteries
• Free BusinessWise Member magazine - Australian Business Auto
• Discounts off Beaurepaires tyres
• Discounts off auto glass at O'Briens
• Free technical and legal advice
• Member discount on the BusinessWise Vehicle Cost Calculator

8. When does the NRMA BusinessWise Membership and Subscription start?

BusinessWise Membership and the selected subscription package are effective once payment has been processed. All benefits will be available 24 hours after payment has been made.

9. In what areas does NRMA BusinessWise provide assistance?

NRMA BusinessWise provides roadside assistance and assistance within NSW and ACT. If a vehicle covered by an NRMA BusinessWise vehicle subscription package breaks down in a state or territory other than NSW or ACT, assistance will be provided by other motoring clubs or contractors.

10. How to get more information?

Phone: 1300 369 349
Email: businesswise@mynrma.com.au