Frequently Asked Questions

We answer your most common questions about NRMA Motoring & Services roadside assistance and how you can save the cost of your Membership with all the benefits we offer.

Membership Packages & Types of Membership

• Which NRMA Membership package is right for me? 
• Which Membership package gives me the best cover?
• I have a caravan or trailer. Which Membership package is best for me?
• Why are there different coloured NRMA Membership cards?
• I have roadside assistance through a car manufacturer. Can I still be an NRMA Member?
• I am currently not driving. Can I still be an NRMA Member?
• How do I select a different Membership package from the one on my renewal notice?
• What else does my NRMA Membership give me?

	Membership Terms & Conditions (PDF 249KB/21 pages)
	NRMA Membership Guide (PDF 1MB/18 pages)

Roadside assistance

• How do I get roadside assistance?
• I'm not a Member. Can I get immediate roadside assistance?
• I'm a Member but I don't have a current subscription for my registered vehicle. Can I get immediate roadside assistance?
• I joined NRMA one hour ago and then broke down. Can I get roadside assistance?
• Does my NRMA Membership cover my caravan or trailer?
• Can I get roadside assistance if I breakdown interstate?
• I am driving a car that belongs to someone else and I have broken down. Can I get roadside assistance?
• Can I get NRMA roadside assistance for an LPG vehicle?
  

Changing Membership details, transfers & upgrades

• How do I change my Membership details?
• Who can make changes to my Membership?
• Can I add my spouse or partner to my Membership?
• Can I add my son or daughter to my Membership?
• Can a deceased person's Membership be transferred to someone else?
• Can I upgrade my Membership package when I breakdown?
• Can I upgrade my Classic Care package to cover my trailer or caravan?
• Can I change to another Membership package before my renewal is due?
  

Payment

• Can I purchase Membership on behalf of someone else?
• Can I pay the On Road Join & Go fee by credit card?
• Is there a discount for having more than one car?
• Is there a discount for having NRMA Insurance?
• Is there a discount if I pay for more than one year of Membership upfront?
• Can I get a refund on any unused Membership?
• Can I get a refund if I downgrade to another Membership package?
  

NRMA: More than exceptional roadside assistance

• What else does my NRMA Membership give me?
• Get great discounts with NRMA´s Show Your Card & Save program
• NRMA Batteries
• NRMA Car Electrics
• Maps and accommodation guides
• Open Road Magazine
• Legal Information & Advice
• Technical Advice: Help with your car
• Entertainment
• Discounts on major attractions
• International Driving Permit
• Worldwide Assistance