MyNRMA Web Account Help


MyNRMA Web Account Help
NRMA Motoring and Services has introduced a MyNRMA Web Account for NRMA Members.

What do I need to sign up?
In order to sign up for a MyNRMA Web Account you will need the following:

  • A current, valid NRMA Motoring and Services Roadside Assistance Membership
  • Your Membership number (found on your member card - a 7 digit number)
  • Your full name and postcode of the address listed currently on your Membership

That's it. Sign up here...

I am having difficulty signing up?
The most common problems you might encounter when trying to sign up for a web account are:  

Membership details not found/matched

If you don't have a current Membership, have moved address or lapsed in Membership then you may get an error indicating that your details could not be matched.

Make sure that your Membership is current, you are using the correct postcode and that you are entering the correct Member number.

Username already in use

As we allow Members to pick their own username there might be instances where you pick the same username as someone else. If so you will get an error. Please try a different username.

Altertnatively if you have a fairly unique username or get the error more than once, your account may already have been created. If so you can try and login.  

I have forgotten my password!  

Please use the feedback form to request your password to be reset. For security reasons we have not implemented the function for you to reset your own password.  

I try and sign up and nothing happens

Occasionally with large numbers of users signed up or logged in the server may take longer than usual to respond. However in most cases your account is created and you can login with the username/password you supplied.

What if none of these things help?

You can contact us via the online feedback form. Select General Enquiry and Web Account.

Why should I sign up?
In a continued effort by NRMA Motoring and Services to deliver the best value to our Members, competitions and certain content are being protected by a Member login.

In the future we will be expanding the abilities of your online account so you can manage your billing details, renewals and other services.

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