Stay safe while you wait

Tips to help you stay safe on the roadside
If you're broken down in traffic*
- Get your car as far from the traffic as possible or into a breakdown lane/curb lane if on a highway/freeway.
- Don't push the car if you're alone - it may become uncontrollable.
- Put on your hazard and parking lights to increase your car's visibility.
- Get out of the car - wait away from it well off the road and behind guard rails (if provided).
- If in heavy traffic or a dark area, be careful moving around outside the car.
- Wait under some shade if it's hot.
- Make yourself visible in the dark or wait in a well lit area.
- Use your mobile phone/freeway emergency phone to call NRMA Roadside Assistance on 13 11 11.
If you're broken down in an isolated area at night*
- Put hazard and parking lights on to increase your car's visibility.
- Lock all doors.
- Keep your mobile phone handy and switched on.
- Stay in your car until you're sure NRMA Roadside Assistance has arrived.
- If approached by an unknown person, stay in your vehicle with the doors locked. Wind your window down slightly, but not far enough for them to reach in.
- If you're concerned or frightened by their presence, activate your horn while switching your headlights on and off. Call the police on 000.
* These tips are intended as a guide only. Other precautions not mentioned may also assist in personal safety. This list may not include every possible precaution required.