Welcome to the National Roads & Motorists’ Association
Customer Service 13 11 22

Our service guarantee

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NRMA MotorServe's service guarantee

At NRMA MotorServe, we stand by the service we provided to our customers.

All workmanship and fitted parts at NRMA MotorServe is guaranteed with a minimum warranty of 6 months or 10,000km travelled (subject to limited conditions). Full information is available in-store.

NRMA MotorServe terms and conditions (PDF 2.31MB/2 pages) 
In-Store Vehicle Inspections terms and conditions (PDF 5.39MB/2 pages)
Mobile Vehicle Inspections terms and conditions (PDF 0.99MB/2 pages)

You'll find we're constantly promoting value-added deals for car servicing or repairs, and we want to make sure you have access to the conditions around each offer wherever possible. Below are the details around our latest offers:

When you're next in the market for a car service, make sure to refer to our latest offer. We're confident you'll save.


Not an NRMA Member? Join by calling 13 11 22 or complete a membership application online.

Find a service centre and book online now

Select a location:
Broken down? Members can book roadside assistance in 3 easy ways
Call 131122
Book roadside assistance online
Download NRMA iPhone App
If youre not a Member and need roadside assistance call 131122