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Customer Service 13 11 22

Premium Plus

Premium plus roadside assistance

It's nice to know there are good people still out there that are willing to help you in a situation. NRMA always seems helpful. My partner is a Gold Member and has been a Member since 1983 - Michelle Ensbey


NRMA's most comprehensive roadside assistance package for big vehicles including caravans and trailers up to 10 tonnes.

Sign up online to Premium Care or Premium Plus and get an eGift Card valued up to $100*.

*Terms and conditions apply

Benefits of Premium Plus:

  • Coverage for vehicles up to 10 tonnes including 4WDs, SUVs, minivans, utes, large pick-ups and trailers such as caravans, boats, horse floats and more
  • Up to $3,000 in breakdown assistance including accommodation, car hire and onward travel for you and your passengers if your car has a major breakdown or accident and we can't get it going on the spot
  • Comprehensive level of towing options from 50km metro to 100km in remote areas
  • Taxis if your car needs to be towed up to three times a year (up to $50 each time, 1 taxi trip per breakdown)
  • Protection for your pet, on and off the road, with free Pet Plus cover.
  • Help if your keys are locked in or lost, including up to $100 towards a vehicle locksmith
  • Free on-the-spot 6-point Vehicle Health Check including windscreen, tyre tread, oil, battery, charging system and water
  • Caravan/trailer roadside assistance and minor repairs
  • Free child restraint installation or adjustment at NRMA car servicing or at a location convenient to you** 

Other inclusions:

  • Unlimited call-outs 365 days a year, 24-hours a day
  • Flat tyres changed on the spot
  • Jump-starts for flat batteries or we'll arrange for a replacement
  • Help when you run out of fuel
  • Membership benefits of joining the NRMA with discounted movie tickets, Thrifty Car Rental, Travelodge Hotels, NRMA Holiday Parks, car servicing at NRMA MotorServe and more

Why choose Premium Plus?

Whether you drive short or long distances Premium Plus is designed for those owning vehicles with a GVM weight from 3.5 tonnes up to 10 tonnes that are central to their lifestyle. You'll get nation-wide unlimited callouts, 7 days a week, 24 hours a day. With an average callout time of 34 minutes^, we'll get you back on the road quickly.

Our mobile mechanics will solve 9 out of 10 problems on the spot* or our Premium Plus team will organise towing for your vehicle (and trailer) and help with accommodation, care hire and transport for your family and pets if needed.

Find out more

For more information, or to purchase your Premium Plus Membership package - call 13 11 22 or Join online

Towing

Premium Plus offers the most comprehensive level of towing options:
  • Towing for your trailer and heavier vehicles
  • 50km in Sydney, Newcastle Blue Mountains, Illawarra and the ACT.
  • 100km in remote areas
  • Free towing in country areas back to the town of the attending NRMA Country Service Centre or 50km in any direction

Major Breakdown Assistance

If you break down and your car is going to take more than 24 hours to fix, we will organise and cover up to $3,000 towards the cost of:
  • Accommodation for you, any passengers and pets
  • Transport for you and any passengers including car hire, taxis, train or plane
  • Car transport or towing

Accident Assistance

Accidents happen, and if you're over 100km from home and it's going to take more than 24 hours to get your car moving again, we'll organise:
  • Accommodation for you, any passengers and pets
  • Transport for you and any passengers including taxis and train