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FAQs


FAQs

If you can't find the answer to your concern or question below, please call our friendly Call Centre on 1300 726 751.

1. What areas does NRMA Batteries service?
2. How quickly can NRMA Batteries replace my battery?
3. Are NRMA Batteries expensive?
4. Do NRMA Batteries come with a warranty?
5. What is a deep cycle battery?
6. What is a calcium battery?
7. What is a sealed battery?
8. What does CCA mean?
9. Does NRMA make batteries for truck?
10. Does NRMA have a battery suitable for my RV?
11. My car won't start - How do I know if I need an alternator or starter motor?

1. What areas does NRMA Batteries service?
NRMA Batteries service the metropolitan Sydney areas as well as Wollongong, Canberra, Newcastle and throughout the state by our Country Service Centre network.

2. How quickly can NRMA Batteries replace my battery?
In most cases NRMA Batteries will have you mobile within the hour

3. Are NRMA Batteries expensive?
No! NRMA Batteries are competitively priced. You can compare our car battery range here.

4. Do NRMA Batteries come with a warranty?
Yes. NRMA Batteries have up to a 3 year nationwide warranty for a vehicle that is used for private purposes, namely social, domestic or pleasure purposes. There is also a 6 month nationwide warranty for vehicles that are used as a taxi and 3 month warranty for courier purpose vehicles.

5. What is a deep cycle battery?
Deep cycle batteries are designed to be discharged over many cycles (discharged & recharged = one cycle) without effecting the battery life as they generally have thicker plates to reduce plate buckling. They are common in motor homes, caravans, marine and folk lifts, these batteries are rated in Amp Hours.

6. What is a calcium battery?
A calcium component is added to both the positive and negative plates; this reduces water loss through gassing and allows the container to be fully sealed and maintenance free. More and more modern cars are using these types of batteries to combat higher power demands by the vehicle as they are less likely to be effected by extreme heat and higher charge rates.

7. What is a sealed battery?
This means the battery is fully sealed during manufacture and doesn't have provision to add distilled water to the cells. Most Calcium/Calcium batteries are fully sealed and are "maintenance free" with minimal or reduced fluid loss due to gassing, the fluid level under normal conditions will last for the life cycle of the battery.

8. What does CCA mean?
CCA is the recognised industry standard for rating a batteries performance. Once upon a time the number of plates was used as the measure for rating batteries, now CCA is used and the higher the CCA the more powerful the battery. The more accessories and power consumers the vehicle has than a higher CCA is recommended.

9. Does NRMA make batteries for trucks?
Yes, NRMA have a large range of truck batteries from your small trucks right up to large articulated Lorries.

10. Does NRMA have a battery suitable for my RV?
Yes, NRMA have a wide range of batteries to suit most recreation vehicles from small 4WD's to your larger 4WD's. Find more information on our 4WD batteries here.

11. My car won't start - How do I know if I need an alternator or starter motor?
In most cases if the battery charge light has been coming on while driving this would indicate an issue with the alternator. If your vehicle is having trouble turning over and the battery is in good condition this could indicate an issue with the starter motor. These can be checked either by a road service or battery patrol and where available NRMA Car Electrics can be organised. See information on Alternators or Starter Motors or call NRMA Car Electrics on 13 11 22.

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