NRMA 24/7 Towing

If you need a tow, we can help - even if you aren't a NRMA Member.

NRMA mechanics can get 90% of all breakdowns back on the road. On the occasion that we can’t get your vehicle moving again, NRMA has access to a comprehensive tow truck network available for all vehicles.

How to request for help

If you're a Member:
And you know your Membership number, you can skip the call queue and request for roadside assistance online or through the my nrma app.
If you don't know your Membership number - call us on 13 11 22 and we'll help as soon as possible.

If are not a Member:
Call 13 11 22 and we can get help to you as soon as possible, please note an upfront On-Road Join and Go cost applies for immediate service.
Please note, when joining online a 48 hour waiting period is required before requesting help. 

Remember if you have been involved in an accident please contact your insurer. NRMA roadside assistance covers you for emergency mechanical breakdown not accident damage.

How much towing is included with NRMA Membership?

Everyday Care
Includes towing up to 25km across Sydney, Newcastle, Blue Mountains, Illawarra and ACT.
If you're in a serviced country area, we'll tow you to the town of the attending Country Service Centre. If you are in a remote area, towing can be provided however you will have to pay for the total distance travelled by the Country Service Centre operator, from the boundary to retrieve your vehicle and from the point of breakdown back to the boundary.

Complete Care
Includes towing up to 50km in metropolitan and country areas across Australia.
In remote areas, you also get up to 100km towing to get you back into boundary of a serviced country area, from there, you're eligible for another 50km towing in any direction or to the town of the attending Country Service Centre. These allowances cover both your vehicle (up to 3.5 tonnes) and whatever you might be towing - caravans, boats and trailers up to 2 tonnes (Gross Vehicle Mass).

Ultimate Care
Includes towing up to 100km in metropolitan and country areas across Australia.
In remote areas, you also get up to 100km towing to get you back into boundary of a serviced country area, from there, you're eligible for another 100km towing in any direction or to the town of the attending Country Service Centre. These allowances cover both your vehicle (up to 3.5 tonnes) and whatever you might be towing - caravans, boats and trailers up to 2 tonnes (Gross Vehicle Mass).

Need help with a heavy vehicle? NRMA roadside assistance for business covers vehicles 3.5 tonnes up to 12 tonnes. Call us on 1300 818 135.

NRMA roadside assistance towing areas

Need a tow now?