Towing

Tow Trucks Sydney Roadside Assistance

NRMA roadside assistance ensures you're covered for help with a breakdown, flat battery, punctured tyre, empty tank, locked-in keys and more, right across Australia, 24/7. Even better, one of our expert roadside technicians will be there within the hour^ to get you moving again.

We’ll always do what we can to get you moving, and over 90% of the time we do. On the occasion that we can’t get your car back on the road, we also offer a variety of tow truck solutions for all vehicles. Some trucks are contracted through trusted, approved towing partners and others are part of our own fleet.

When joining online, a 48 hour waiting period is required before requesting roadside assistance. Please note, if you are not already a Member and need immediate assistance an On-Road Join and Go fee applies.

Remember if you have been involved in an accident please contact your insurer. NRMA roadside assistance covers you for emergency mechanical breakdown not accident damage.

Your towing allowance will vary depending on your level of roadside cover. Not yet a Member? See roadside assistance options:

 

Everyday Care
Includes towing up to 25km across Sydney, Newcastle, Blue Mountains, Illawarra and ACT. If you're in a serviced country area, we'll tow you to the town of the attending Country Service Centre. If you are in a remote area, towing can be provided however you will have to pay for the total distance travelled by the Country Service Centre operator, from the boundary to retrieve your vehicle and from the point of breakdown back to the boundary.

Complete Care
Includes towing up to 50km in metropolitan and country areas across Australia. In remote areas, you also get up to 100km towing to get you back into boundary of a serviced country area, from there, you're eligible for another 50km towing in any direction or to the town of the attending Country Service Centre. These allowances cover both your vehicle and whatever you might be towing - caravans, boats and trailers up to 2 tonnes (gross vehicle mass).

Ultimate Care
Includes towing up to 100km in metropolitan and country areas across Australia. In remote areas, you also get up to 100km towing to get you back into boundary of a serviced country area, from there, you're eligible for another 100km towing in any direction or to the town of the attending Country Service Centre. These allowances cover both your vehicle and whatever you might be towing - caravans, boats and trailers up to 2 tonnes (gross vehicle mass).

NRMA roadside assistance towing areas*

*Defined areas are a guide only

Business vehicles

From cars and utes to buses, vans and trucks, no matter your fleet size or type, we have a tailored solution to keep your business moving. Interested in roadside assistance for your business? See your options.

Assist
Includes 24/7 roadside assistance with unlimited call outs Australia wide. 20km of towing in metro areas with free towing to your nearest country service centre in country areas.

Absolute
Includes 24/7 roadside assistance with unlimited call outs Australia wide. 50km of towing in metro and country areas plus 100km in remote areas. Any trailers will be towed to the same location as the vehicle.

^Based on operational statistics of activation time to arrival from January 2019 to January 2020.

Join today

Become a Member and get covered for flat batteries, tyre changes and towing