Towing

Tow Trucks Sydney Roadside Assistance

24/7 towing across New South Wales

While 93% of the time we’ll be able to fix the issue on the spot, sometimes a breakdown needs a little extra work. That’s why we also offer a variety of tow truck solutions for all vehicles. Some trucks are contracted through trusted, approved towing partners and others are part of our own fleet.

Remember if you have been involved in an accident please contact your insurer. NRMA roadside assistance covers you for emergency mechanical breakdown not accident damage.

NRMA roadside assistance towing areas*

*Defined areas are a guide only
Your towing allowance will vary depending on your level of roadside cover:

Everyday Care

Includes towing up to 25km across Sydney, Newcastle, Blue Mountains, Illawarra and ACT (metro). If you're in a serviced country area, we'll tow you to the town of the attending Country Service Centre. If you are in a remote area, towing can be provided however you will have to pay for the total distance travelled by the Country Service Centre operator, from the boundary to retrieve your vehicle and from the point of breakdown back to the boundary.

Towing for trailers will be provided at commercial rates payable by you at the time of service.

Complete Care

Includes towing up to 50km in metropolitan and country serviced areas across Australia. In remote areas, you also get up to 100km towing to get you back into boundary of a serviced country area, from there, you're eligible for another 50km towing in any direction or to the town of the attending Country Service Centre. These allowances cover both your vehicle and whatever you might be towing - caravans, boats and trailers up to 2 tonnes (gross vehicle mass).

Ultimate Care

Includes towing up to 100km in metropolitan and country areas across Australia. In remote areas, you also get up to 100km towing to get you back into boundary of a serviced country area, from there, you're eligible for another 100km towing in any direction or to the town of the attending Country Service Centre. These allowances cover both your vehicle and whatever you might be towing - caravans, boats and trailers up to 2 tonnes (gross vehicle mass).

Towing for trailers, boats and caravans

Any trailer must not exceed:

12.5 metres in length
2.5 metres in width
2.6 metres in height
2 tonnes gross vehicle mass - consider the Vehicle Plus Add-on if your trailer is heavier than 2 tonnes.

 

Under the reciprocal arrangements, NRMA Members have access to affiliated clubs’ standard levels of roadside assistance. These benefits differ from the entitlements NRMA Members receive for breakdowns in NSW and ACT.

In the event of a major mechanical breakdown which can't be fixed within 24 hours, any extra towing on top of the below, can be covered up to $4,000 for those on Ultimate Care, or $3,000 on Complete Care and if 100km from home.

Victoria: RACV Roadside Care benefits include assistance to mobilise vehicles, 20km towing in metropolitan areas and 120km towing in country areas.

Queensland: RACQ Roadside benefits include assistance to mobilise vehicles, 20km towing in any direction or up to 50km towing to the attending RACQ Contractor’s premises.

Northern Territory and South Australia: AANT and RAASA Standard benefits include assistance to mobilise vehicles, 8km towing in metropolitan areas and 32km towing in country areas.

Western Australia: RACWA Standard benefits include assistance to mobilise vehicles and 10km towing in “Guaranteed Service” (city) areas, and 80km of travel to mobilise vehicles and 80km towing in “Non-Guaranteed Service” (other) areas.

Tasmania: RACT Advantage benefits include assistance to mobilise vehicles, up to 15km towing in the city and up to 32km back to the nearest agent in the country.

If you need a tow that is more than your towing inclusions, you will need to pay commercial rates at the time of tow, for the total distance that is in excess of your inclusions.

This also includes towing in an area outside your inclusions and/or any trailers that aren't covered in your inclusions.

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Become a Member and get covered for flat batteries, tyre changes and towing.