NRMA releases results of 23,000 transport survey

11 March 2019

Over 23,000 people have had their say on the state of NSW roads in what is the largest transport survey in the state’s history, with the M5 Motorway at Liverpool receiving the most number of votes for a specific location.

The NRMA has today released the results of the comprehensive survey which saw almost 10,000 roads receive votes from 23,400 people across the state. The Rate Your Road survey was launched by the NRMA in January to give voters a voice leading up to the 23 March NSW Election.

Participants were asked to rate their road on a scale of very poor to excellent (rating out of 100) based on congestion, condition and safety. Voters also rated local public transport services.

The top 10 road locations across NSW to receive the most number of votes were:

Rank  Location  Reason  Number of votes 
M5 at Moorebank  Congestion  510 
Epping Road at Ryde  Congestion  474 
Pacific Highway at Coffs Harbour  Congestion  439 
Parramatta Road at Ashfield  Congestion  421 
Pennant Hills Road at Ku-Ring-Gai  Congestion  395 
Windsor Road Hills District  Congestion  237 
Lane Cove Road at Ryde  Congestion  234 
Military Road at Mosman  Congestion  229 
Barton Highway in the ACT  Safety  228 
10  Pacific Highway at Ku-Ring-Gai  Congestion  213 

In addition, the roads and highways across the state to receive the most number of overall votes across the whole length of the road and the ratings voters gave each road out of 100 were:

Rank  Road  Votes  Rating out of 100 
Pacific Highway  1,092  50 
Princes Highway  720  49 
Parramatta Road  668  45 
M5 Motorway  527  50 
Pennant Hills Road  518  46 
Epping Road  489  54 
Victoria Road  431  56 
Barton Highway  372  38 
Windsor Road  276  52 
10  Great Western Highway  263  54 


Among roads to receive 50 or more votes the top three with the best scores out of 100 were:

Rank  Road  Rating out of 100  Reason 
Old Windsor Road at the hills  62  80 (condition) 
Memorial Drive in Wollongong  59  72 (condition) 
Showground Road in Hills Shire  60  65 (condition) 


NRMA spokesperson Peter Khoury thanked the community for the overwhelming response to the NRMA’s Rate Your Road campaign and said the data would be critical as the NRMA worked to improve the state’s transport network.

“To have mobilised over 23,000 people for the NRMA’s state election campaign is very humbling and our commitment to the community is that their participation will not go to waste - with just under two weeks to voting day and a Federal Election in the coming months this data will be invaluable,” Mr Khoury said.

“These survey results are telling. In Sydney, some of the most congested roads will soon be transformed with the completion of Westconnex and NorthConnex. We expect to see very different results for Pennant Hills Road, Parramatta Road, the M5 and the Pacific Highway once these projects are completed.”

Mr Khoury said the message from this survey to policymakers from all levels of Government was simple - as long as our cities and towns continue to grow so too must our commitment to visionary policies around roads and public transport.

“Delivering the roads and public transport services of the future - both on land and through our famous Sydney Harbour - is critical to NSW reaching its business and tourism potential. Perhaps most importantly of all, it is how we can best ensure our citizens can get home to their families safely and quickly every night,” Mr Khoury said.

“In this year of elections for NSW and Australia, that is a legacy all candidates should strive to achieve.”

Contact: Peter Khoury 0439 133 115