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NRMA Group Service Promise


NRMA Group Service Promise

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1. We'll aim to never let you down

As a Member organisation you, our Members, are the reason we're here. We'll always happily go out of our way to help you from the moment you get in touch with us, right through to the end. And we'll do whatever it takes to get the job done right, the first time.

– that's a promise. 

2. We'll always be a pleasure to deal with

You're not simply a Member or a customer; you're like part of our family so whenever you deal with us you'll be treated like one. You can expect us to always be genuine, keep things simple and always show you courtesy, patience and respect.

– that's a promise.

3. We'll always keep our promises

We're always here to lend a hand. We put your interests first and will constantly look for ways to improve. You can be confident in our reliability and commitment to the best service. 

From advocating for change with government to doing the right thing in our community, we are always in your corner and we'll never stop championing your interests.

– that's a promise.



Please email us to provide your feedback and/or suggestions.

 

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