Get award-winning roadside
assistance and save up to $77*
Get award-winning roadside
assistance and save up to $77*
✔ Australia's largest roadside assistance network.
✔ Unlimited 24/7 callouts, 365 days a year.
✔ Book roadside assistance and track us on our way with the my nrma app.
✔ With more trained technicians ready to help in more places, we get to you fast.
✔ Cover for electric, hybrid and plug-in hybrid cars, as well as petrol and diesel vehicles.
✔ Access to thousands of savings and benefits with our member benefits program, My NRMA.
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My NRMA
Be part of something more. Discover new places, experiences and benefits.
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Flat batteries
We can give you a jump-start, or arrange a replacement battery on the spot*.
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Flat tyres
If you have a roadworthy spare, we'll change your tyre on the spot.
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Lock-out rescue
If your keys have been locked inside your vehicle, we'll help get them out.
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Emergency fuel
If you run out of fuel we'll get you moving with petrol or diesel^.
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Towing
If we can't get you going right away, we'll arrange to tow your vehicle.
"I love the security of the roadside service, it gives me constant peace of mind when I leave my home"
Sarah, Northmead
I need immediate roadside assistance - What do I do?
Phone 13 11 22 and the operator will ask you information including:
- Your NRMA membership number and/or registration number - if you are not a member, an On-Road Join and Go fee applies.
- Your exact location:
- What street/road are you on?
- What is the nearest cross street/road?
- What is the number of the house/building?
- Are there any landmarks? (e.g. signage)
- What direction you were travelling?
- The make, model and colour of your vehicle.
- Your contact phone number (e.g. mobile or house/office).
- The nature of your problem (e.g. mechanical, flat tyre, flat battery, etc).
- Whether you are in a remote area or concerned for your safety.
If you're unable to call 13 11 22 and speak directly to an operator, you can make contact:
- By using the National Relay Service to place your call
I joined NRMA one hour ago and then broke down. Can I get roadside assistance?
Can any driver access roadside assistance in my vehicle?
*Offer is 3 months free Roadside assistance subscription for non-NRMA Members on the monthly payment plan. Not applicable on annual subscription packages. Offer is not valid for existing Members with an active Membership. Total minimum cost for Everyday Care is $98.91 over a 12 months term; Complete Care is $188.91 over a 12month term; Ultimate Care is $233.91 over a 12 month term. For all packages, the first payment starts on month 4 and after the first 12 months, no further discounts apply on NRMA Roadside Assistance subscription. Offer valid from 6 September 2023 to 30 June 2024. NRMA reserves the right to terminate the offer at an earlier date and at its discretion. Not available for existing Members who’s subscription is due for renewal during or prior to the promotional period. Not valid for My NRMA or “Join on Road” roadside assistance products or in conjunction with any other offer.
Full offer terms and conditions can be found here.
* Battery replacement costs apply, Members receive free delivery and installation.
^ Cost of emergency fuel is not covered.
Towing map - Metro, country and remote areas | Direct debit terms and conditions