Roadside

We’re for helping a member
every 30 seconds

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Get 3 months free with Australia’s largest network

  • Peace of mind on the road with unlimited roadside assistance – no matter where you are.
  • Australia's largest roadside assistance network.
  • Unlimited 24/7 callouts, 365 days a year.
  • Book NRMA roadside assistance and track us on our way with the my nrma app.
  • With more trained technicians ready to help in more places, we get to you fast.
  • Cover for electric, hybrid and plug-in hybrid cars, as well as petrol and diesel vehicles.
  • Unlimited access to member benefits with complimentary My NRMA Rewards.

Compare roadside assistance

Save $34
Save $64
Save $80
Everyday Care
$11.39
per month from 4th month
$102.51 min. over 12 months
Complete Care
$21.49
per month from 4th month
$193.41 min. over 12 months
Ultimate Care
$26.99
per month from 4th month
$242.91 min. over 12 months
Key features
Unlimited service callouts
Metro towing
25km
25km
50km
50km
100km
100km
Country towing
Free to country service centres
To service centre
50km
50km
100km
100km
Remote towing
100km
100km
100km
100km
Breakdown travel assistance
Up to $3,000
Up to $3,000
Up to $4,000
Up to $4,000
Locksmith service
Up to $100
Up to $100
Up to $200
Up to $200
Taxi allowance
Trailer, boat and caravan towing
Up to 2 tonnes
Up to 2 tonnes
Up to 2 tonnes
Up to 2 tonnes
Vehicle weight (up to 3.5 tonnes)
Electric vehicles and hybrids
Add-ons
Windscreen chip repair
$1.58/month
$1.58/month
Key replacement
$3.00/month
$3.00/month
$3.00/month
$3.00/month
 
 
Larger vehicle towing
$12.25/month
$12.25/month
$12.25/month
$12.25/month
Travel assistance for pets
$4.25/month
$4.25/month
$4.25/month
$4.25/month
$4.25/month
$4.25/month
10km extra towing
$1.25/month
$1.25/month
$1.25/month
$1.25/month
$1.25/month
$1.25/month
Member benefits
Unlimited access to My NRMA Rewards
Electric vehicle charging network
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Roadside assistance is available 48 hours after joining.
Broken down now? Call 13 11 22.
Are your vehicles used for business?
We can tailor roadside assistance cover to keep your business moving, from sole traders to fleets.
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Included with all roadside assistance membership options

Here's a snapshot of what you'll get with our cover.

  • My NRMA Rewards

    Be part of something more. Discover new places, experiences and benefits.

  • Flat batteries

    We can give you a jump-start, or arrange a replacement battery on the spot*.

  • Flat tyres

    If you have a roadworthy spare, we'll change your tyre on the spot.

     

  • Lock-out rescue

    If your keys have been locked inside your vehicle, we'll help get them out.

  • Emergency fuel

    If you run out of fuel we'll get you moving with petrol or diesel^.

  • Towing

    If we can't get you going right away, we'll arrange to tow your vehicle.

"Everything was organised perfectly. I was very unwell at the time, very stressed but you guys made it easy for me."

Paul - NRMA member

Frequently asked questions

Phone 13 11 22 and the operator will ask you information including:

  • Your NRMA membership number and/or registration number - if you are not a member, an On-Road Join and Go fee applies.
  • Your exact location:
    • What street/road are you on?
    • What is the nearest cross street/road?
    • What is the number of the house/building?
    • Are there any landmarks? (e.g. signage)
    • What direction you were travelling?
    • The make, model and colour of your vehicle.
    • Your contact phone number (e.g. mobile or house/office).
    • The nature of your problem (e.g. mechanical, flat tyre, flat battery, etc).
    • Whether you are in a remote area or concerned for your safety.

    If you're unable to call 13 11 22 and speak directly to an operator, you can make contact:

NRMA roadside assistance is available 48 hours after you join. So if you require immediate roadside assistance, upon joining or later the same day, an On-Road Join and Go fee will apply.
Yes, we will provide roadside assistance to the nominated vehicle on your membership as long as a licensed driver is present with the nominated vehicle or at an agreed meeting place when we arrive. General roadside assistance exclusions apply.

 *Offer is 3 months free Roadside assistance subscription for non-NRMA Members on the monthly payment plan. Not applicable on annual subscription packages. Offer is not valid for existing Members with an active Membership. Total minimum cost for Everyday Care is $102.51 over a 12 months term; Complete Care is $193.41 over a 12month term; Ultimate Care is $242.91 over a 12 month term. For all packages, the first payment starts on month 4 and after the first 12 months, no further discounts apply on NRMA Roadside Assistance subscription. Offer valid from 10 September 2024 to 30 June 2025. NRMA reserves the right to terminate the offer at an earlier date and at its discretion. Not available for existing Members who’s subscription is due for renewal during or prior to the promotional period. Not valid for My NRMA or “Join on Road” roadside assistance products or in conjunction with any other offer.

Full offer terms and conditions can be found here.

* Battery replacement costs apply, Members receive free delivery and installation.
^ Cost of emergency fuel is not covered.

Towing map - Metro, country and remote areas  |  Direct debit terms and conditions

Roadside assistance terms and conditions