On-Road Join and Go

Woman receiving roadside assistance

Broken down and
not a Member?
We're here to help.

If you need roadside assistance, we can help - even if you aren't a NRMA Member. 

With customer satisfaction at the heart of everything we do, we are proud to be awarded winner of this year’s Canstar’s Most Satisfied Customers – Roadside Assistance.

Members get unlimited 24/7 callouts, 365 days a year

Australia’s largest roadside assistance network

With more trained technicians ready to help in more places, we get to you fast.

If we can't get you back on the road we can organise a tow

Help with flat tyres, flat batteries, no fuel or keys locked in cars

NRMA broken down
Call us for immediate help

Talk to the experts in roadside assistance

Call us and we'll recommend the right cover

Everyday Care

Unlimited callouts.
Includes towing up to 25km.

$335

Cover for 2 years

Includes a one-off $206 join fee

Complete Care

Unlimited callouts.
Includes towing up to 50km.

$431

Cover for 2 years

Includes a one-off $206 join fee

Ultimate Care

Unlimited callouts.
Includes towing up to 100km.

$491

Cover for 2 years

Includes a one-off $206 join fee

Member without roadside cover on the car you're driving?

If you're a Member who is driving a vehicle that doesn't have roadside assistance cover,
you can still get immediate help.

View prices

Included with all roadside assistance Membership options

Here's a snapshot of what you'll get with our cover.
  • Unlimited callouts

    Unlimited roadside assistance callouts any time, across Australia.^

  • Flat batteries

    We can give you a jump-start, or arrange a replacement battery on the spot^.

  • Flat tyres

    If you have a roadworthy spare, we'll change your tyre on the spot.^

  • Lock-out rescue

    If your keys have been locked inside your vehicle, we'll help get them out.

  • Emergency fuel

    If you run out of fuel we'll get you moving with petrol or diesel.^

  • Towing

    If we can't get you going right away, we'll arrange to tow your vehicle.^

* Battery replacement costs apply, Members receive free delivery and installation.
^ Cost of emergency fuel is not covered.

 

FAQs

NRMA roadside assistance is available 48 hours after you join. So if you require immediate roadside assistance, upon joining or later the same day, an On Road Join & Go fee will apply on top of the subscription fee.
Yes, if immediate assistance is required and you are not a Member or do not have a current subscription package to cover your vehicle, an On-Road Join and Go fee must be paid in addition to a subscription fee. 
Your towing benefits will be based on you subscription package and the location of your breakdown. If you need a tow that is more than your towing inclusions, you will need to pay commercial rates at the time of tow, for the total distance that is in excess of your inclusions. This also includes towing in an area outside your inclusions and/or any trailers that aren't covered in your inclusions.
No, month payment options are currently not available for immediate assistance. At renewal after the first 12 months, you will have the option to switch to monthly over 12 months or continue on our annual payment option.
All our subscription packages cover you for 24 months from the date of join.
If you decide the current Roadside Assistance package is not right for you, you can opt to cancel your Membership at the time of renewal after 12 months.