Frequently asked questions

Q: How do I change my rego?
A: Simply login to update your vehicle registration.


Q: How do I reset my password?
A: You can change your password at anytime.


Q: Where can I find out more about Membership terms and conditions?
A: Download the PDF version to view our Membership terms and conditions.


Q: How do I unlock my Membership account?
A:  Unlock your account to regain access to your Membership details.


Q: I'm not a Member, can I still get roadside assistance?
A: Yes, this is possible but can only be completed by calling for assistance. You'll have to pay an On Road Join & Go fee of $139 plus the cost of NRMA Membership option you choose.


Q: Can I pay for my Membership monthly?
A: Yes. We now offer monthly payments for our Classic Care, Premium Care and Premium Plus Membership options. Compare Membership options and prices.

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