PersonalBusiness
About the NRMASupportAccessibilityAccessibility
NRMA Roadside, Travel and Rewards
  • About the NRMA
  • Support
  • Accessibility
NRMA Roadside Assistance
RSA EVT

When breakdowns aren't part of the script, we'll be there to keep you moving.

  • Australia’s largest roadside assistance network.
  • Unlimited 24/7 callouts, 365 days a year.
  • Help with batteries, flat tyres, keys locked in and more.
  • Expert technicians so you know you’re in good hands.
  • Join today with 3 months free, plus complimentary My NRMA Rewards.
  • Enjoy up to 45% off Event Cinemas movie tickets plus thousands more offers with My NRMA Rewards.
Get started
NRMA Roadside assistance staff member helping to replace tyre for vehicle on the side of the road while family of four look on
Members' choice
Everyday Care
$11.65
per month
$139.8 min. over 12 months
Complete Care
$21.99
per month
$263.88 min. over 12 months
Ultimate Care
$27.49
per month
$329.88 min. over 12 months
Key features
Unlimited service callouts
Metro towing
25km
25km
50km
50km
100km
100km
Country towing
Free to country service centres
To service centre
50km
50km
100km
100km
Remote towing
100km
100km
100km
100km
Battery delivery and installation
 
Breakdown travel assistance
 
25km
Up to $3,000
Up to $3,000
Up to $4,000
Up to $4,000
Locksmith service
 
Up to $100
Up to $100
Up to $200
Up to $200
Taxi allowance
 
Trailer, boat and caravan towing
Up to 2 tonnes
Up to 2 tonnes
Up to 2 tonnes
Up to 2 tonnes
Vehicle weight (up to 3.5 tonnes)
Add-ons
Key replacement
$3.00/month
$3.00/month
$3.00/month
$3.00/month
 
Up to $500
Larger vehicle towing
$12.25/month
$12.25/month
$12.25/month
$12.25/month
Travel assistance for pets
$4.25/month
$4.25/month
$4.25/month
$4.25/month
$4.25/month
$4.25/month
10km extra towing
$1.25/month
$1.25/month
$1.25/month
$1.25/month
$1.25/month
$1.25/month
Member benefits
Unlimited access to My NRMA Rewards
Electric vehicle charging network
Everyday Care
View details
Upgrade now
Upgrade now
Complete Care
View details
Upgrade now
Join
Ultimate Care
View details
Upgrade now
Join

Some ways you can save with
My NRMA Rewards

From topping up your tank, to getting takeaway or dining out, through to shopping for the essentials, you'll be surprised how much you can save with My NRMA Rewards in just 6 months.
Cheap cinema ticket offers for Members

Discounts with partner brands

Enjoy thousands of discounts across Australia with big brands like Event Cinemas, Woolworths, ENGIE and so many more.
Learn more
NRMA dining offers

Delicious dining deals

Use the My NRMA app to redeem up to 25% off and 2 for 1 deals at cafés, restaurants and takeaways across Australia.
Learn more
Ampol NRMA discount

Find the cheapest fuel

Save on fuel with live prices and alerts in the My NRMA app, plus stack discounts at Ampol to save up to 13c/L.*
Learn more

Frequently asked questions

I need immediate roadside assistance - What do I do?

Phone 13 11 22 and the operator will ask you information including:

  • Your NRMA membership number and/or registration number - if you are not a member, an On-Road Join and Go fee applies.
  • Your exact location:
    • What street/road are you on?
    • What is the nearest cross street/road?
    • What is the number of the house/building?
    • Are there any landmarks? (e.g. signage)
    • What direction you were travelling?
    • The make, model and colour of your vehicle.
    • Your contact phone number (e.g. mobile or house/office).
    • The nature of your problem (e.g. mechanical, flat tyre, flat battery, etc).
    • Whether you are in a remote area or concerned for your safety.

    If you're unable to call 13 11 22 and speak directly to an operator, you can make contact:

  • By using the National Relay Service to place your call
I joined NRMA one hour ago and then broke down. Can I get roadside assistance?
NRMA roadside assistance is available 48 hours after you join. So if you require immediate roadside assistance, upon joining or later the same day, an On-Road Join and Go fee will apply.
Can any driver access roadside assistance in my vehicle?
Yes, we will provide roadside assistance to the nominated vehicle on your membership as long as a licensed driver is present with the nominated vehicle or at an agreed meeting place when we arrive. General roadside assistance exclusions apply.

*Offer is 3 months free Roadside assistance subscription for non-NRMA Members on the monthly payment plan. Not applicable on annual subscription packages. Offer is not valid for existing Members with an active Membership. Total minimum cost for Everyday Care is $102.51 over a 12 months term; Complete Care is $193.41 over a 12month term; Ultimate Care is $242.91 over a 12 month term. For all packages, the first payment starts on month 4 and after the first 12 months, no further discounts apply on NRMA Roadside Assistance subscription. NRMA reserves the right to terminate the offer at an earlier date and at its discretion. Not available for existing Members who’s subscription is due for renewal during or prior to the promotional period. Not valid for My NRMA or “Join on Road” roadside assistance products or in conjunction with any other offer.

Full offer terms and conditions can be found here.

Help
Support
Manage my account
Renew membership
Request roadside assistance
Products and services
Membership
Roadside assistance
Car battery replacement
Car insurance
Roadside assistance for business
Electric vehicle charging
Driving lessons
Travel insurance
International driving permit
Quick links
Join My NRMA Rewards
Find offers and discounts
My NRMA app
Cars and driving
Buying a car
Fuel finder
Trip planner
SIXT Car and Truck Rental
NRMA Parks and Resorts
My NRMA Rewards
Travel and holidays
Food and dining
Automotive
Experiences and attractions
Shopping and lifestyle
Cashback
Open Road
About us
Who we are
Our community impact
Careers
Media
Download the app
download on the apple store
Get it on google play
Sitemap
General conditions
Privacy policy
Cookie policy
Facebook
Instagram
x.com
youtube
linkedin
©️2025 National Roads and Motorists’ Association Limited. ABN 77 000 010 506.