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About the NRMASupport
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  • About the NRMA
  • Support

We’re for helping a member every 30 seconds**

Get 30% discount with Australia’s largest network
  • Peace of mind on the road with unlimited roadside assistance – no matter where you are.
  • Australia's largest roadside assistance network.
  • Unlimited 24/7 callouts, 365 days a year.
  • With more trained technicians ready to help in more places, we get to you fast.
  • Cover for electric, hybrid and plug-in hybrid cars, as well as petrol and diesel vehicles.
  • Unlimited access to member benefits with complimentary My NRMA Rewards.

Read more information about our package inclusions below

Roadside

Choose the cover for you

 

 

Members' choice
Everyday Care
$7.97
per month
$95.68 min. over 12 months
Complete Care
$15.04
per month
$180.52 min. over 12 months
Ultimate Care
$18.89
per month
$226.72 min. over 12 months
Key features
Unlimited service callouts
Metro towing
25km
25km
50km
50km
100km
100km
Country towing
Free to country service centres
To service centre
50km
50km
100km
100km
Remote towing
100km
100km
100km
100km
Battery delivery and installation
 
Breakdown travel assistance
 
25km
Up to $3,000
Up to $3,000
Up to $4,000
Up to $4,000
Locksmith service
 
Up to $100
Up to $100
Up to $200
Up to $200
Taxi allowance
 
Trailer, boat and caravan towing
Up to 2 tonnes
Up to 2 tonnes
Up to 2 tonnes
Up to 2 tonnes
Vehicle weight (up to 3.5 tonnes)
Add-ons
Windscreen chip repair
$1.58/month
$1.58/month
Key replacement
$3.00/month
$3.00/month
$3.00/month
$3.00/month
 
Up to $500
Larger vehicle towing
$12.25/month
$12.25/month
$12.25/month
$12.25/month
Travel assistance for pets
$4.25/month
$4.25/month
$4.25/month
$4.25/month
$4.25/month
$4.25/month
10km extra towing
$1.25/month
$1.25/month
$1.25/month
$1.25/month
$1.25/month
$1.25/month
Member benefits
Unlimited access to My NRMA Rewards
Electric vehicle charging network
Everyday Care
View details
Join now
Join
Complete Care
View details
Join now
Join
Ultimate Care
View details
Join now
Join
Towing
If we can't get you going right away, we'll arrange to tow your vehicle.
Emergency fuel
If you run out of fuel we'll get you moving with petrol or diesel^.
Lock-out rescue
If your keys have been locked inside your vehicle, we'll help get them out.
Flat tyres
If you have a roadworthy spare, we'll change your tyre on the spot.
Battery Replacement
Book your car battery replacement for a time that suits you*.
My Nrma
My NRMA Rewards
Unlock rewards, exclusive perks, cashback and more.
I love the security of the roadside service, it gives me constant peace of mind when I leave my home

— Sarah, Northmead

Fantastic call centre, spoke to two different people and both equally provided great service. Roadside assistance came out pretty quickly within 40mins and service again was quick, informative and fixed the job.

— Shabana C.

Great service. My car wouldn’t start and they came out in 10 minutes, checked the battery and replaced it under warranty. Amazing

— Adel S.

Frequently asked questions

I need immediate roadside assistance. What do I do?

Phone 13 11 22 and the operator will ask you information including:

  • Your NRMA membership number and/or registration number - if you are not a member, an On-Road Join and Go fee applies.
  • Your exact location:
    • What street/road are you on?
    • What is the nearest cross street/road?
    • What is the number of the house/building?
    • Are there any landmarks? (e.g. signage)
    • What direction you were travelling?
    • The make, model and colour of your vehicle.
    • Your contact phone number (e.g. mobile or house/office).
    • The nature of your problem (e.g. mechanical, flat tyre, flat battery, etc).
    • Whether you are in a remote area or concerned for your safety.

    If you're unable to call 13 11 22 and speak directly to an operator, you can make contact:

  • By using the National Relay Service to place your call
I joined NRMA one hour ago and then broke down. Can I get roadside assistance?
NRMA roadside assistance is available 48 hours after you join. So if you require immediate roadside assistance, upon joining or later the same day, an On-Road Join and Go fee will apply.

Now for the fine print

*Offer is 30% discount on Roadside assistance subscription to Employees and Volunteers of Landcare NSW and the Landcare Enabling Program who are non-NRMA Members located in NSW and ACT only.  Offer is not valid for existing Members with an active Membership. Total minimum cost for Everyday Care is $93.80; Complete Care is $163.10; Ultimate Care is $206.50 for the first 12 months based on annual price. No further discounts apply on NRMA Roadside Assistance subscription after the first 12 months. Offer valid from 13 December 2024 to 30 June 2025. Not available for existing Members have renewed their subscription seven days prior to the Promotional Period or are due to renew their subscription during the Promotional Period. Not valid for My NRMA Rewards Members or “Join on Road” roadside assistance products or in conjunction with any other offer.
Full offer terms and conditions can be found here.
 

 

 

 

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