Mobile vehicle inspections FAQs

A standard inspection will take 60-90 minutes.

That depends on the type of vehicle and inspection, for instance a prestige vehicle requires more components to be checked compared to a standard vehicle. Please see pricing below.

Types of vehicle inspections available:

NRMA service Sydney Metro, lower Blue Mountains, Central Coast, Newcastle, Maitland, Canberra, and Illawarra. We offer both in store inspections at our car servicing sites, as well as mobile inspections to private residences or dealerships.

You will receive your detailed report at the completion of the inspection via email.

Yes, the inspector will call you to discuss the report after it has been sent through.

Yes, our Mobile inspections are available Monday – Saturday between 7:30am – 5:30pm. Your inspector will call to confirm an estimated time of arrival and will endeavour to work around you as best as they can. Please note that specific times will depend on traffic conditions and external delays on the day. You will be advised if there are any delays on the day of your inspection.

We do offer same day bookings however it is first come first served. We can take bookings any time however booking before the day of inspection will get you the best available time.

No, you are not required to attend the inspection, however if you wish to be present during the inspection please let us know and our friendly staff will arrange for the inspector to arrange a time with the seller that suits you.

A refund will be provided if you cancel outside of the 24-hour window of your inspection. Unfortunately, if you cancel within 24 hours of your inspection a refund will not be given.

Yes, our inspectors are equipped with the tools required to view the underbody of vehicles without a hoist. 

Full payment must be made at the time of booking. This can be done via the call centre or our online booking system.

While our inspectors can’t specifically determine whether a vehicle has had its odometer tampered with - they may identify inconsistencies and will report any if found.

Unfortunately, we are only able to inspect campervans depending on their make, model and if they’re fitted with an aftermarket ADR (Australian Design Rule) approved cabin.

The in-store vehicle inspection is carried out at any NRMA car servicing centre, which is a convenient choice for car owners looking to identify any warranty issues for referral back to the manufacturer. Vehicles inspected at the car servicing centre have the advantage of an inspection on the hoist with the wheels removed to ensure 4WD engagement and a thorough brake pad examination.

While all of our inspectors are qualified mechanics, we focus solely on visual inspection of the vehicle and do not carry out repairs. NRMA Members do have access to these services through our Road Service channel. Car servicing and repairs is available at any of the 23 NRMA car servicing centres covering Sydney and NSW or you can use the mobile mechanics service available in selected areas.

Along with providing you with a comprehensive 76 point check on your vehicle, we conduct a test on your battery and charging system, complete a pressure test on the radiator, do a drive test, and every report is accompanied by photographs including interior, exterior, spare tyre, compliance plates, logs books, paint and panels. Our inspectors are also available to discuss the report findings in detail and answer any outstanding questions you may have. This service comes with the added security of having your vehicle checked by one of the most trusted brands in Australia.

A prestige vehicle has higher quality equipment, better performance, more precise construction, comfort, higher design, or is technologically innovative.

Yes, our inspectors are highly trained and have NRMA's 98 years of industry knowledge behind them. Imported and prestige vehicles are inspected frequently by our inspectors.

We do check the brake pads and discs in our in-store inspections at NRMA car servicing, but not during our mobile inspection. The mobile inspectors provide a visual inspection only so do not remove any components of the vehicle during our inspection. We do conduct a visual and drive test and any brake issues picked up will be noted.