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  3. Vehicle inspections

Vehicle inspections FAQs

Here are the answers to some of the more common questions we are asked about RedBook Inspect vehicle inspections.

RedBook Inspect can provide pre-purchase inspections for used cars (including prestige vehicles), caravans, camper tent trailers, RVs and motorhomes.

That depends on the type of vehicle, for instance a prestige vehicle requires more components to be checked compared to a standard vehicle. Please see pricing below.

 Type NRMA Members Non-Member NRMA exclusive offer RedBook Inspect RRP
 Car  $255  $265  $270
 Car - Prestige  $304  $314  $319
 Car - 10+ years
  $304  $314  $319
 Camper Tent Trailer  $135  N/A  $150
 Caravans  $255  N/A  $270
 RVs and Motorhomes  $335  N/A  $350

Note: If you're an NRMA Member you must quote your Membership number at the time of booking to redeem your discount.

• Car inspections are for vehicles classified as a Sedan, station wagon, SUV, van or ute
• Prestige car is a Sedan, station wagon, SUV or other vehicle branded with one of the following manufacturer’s brands: Lamborghini, Ferrari, Maserati, Porsche, Mercedes-Benz, Audi, Bentley, Rolls-Royce, Jaguar, BMW, Lotus, McLaren, Aston Martin or Range Rover.
• Car of 10+ years is in relation to a vehicle manufacturer’s year of build.

RedBook Inspect is able to conduct physical pre-purchase inspections for cars and caravans within a 50km radius from the following capital cities:

Sydney (2000), Melbourne (3000), Brisbane (4000) Gold Coast/Tweed heads (4217), Adelaide (5000) and Perth (6000).

Remote Video Assessments for cars are available for all other capital states, territories and regional areas. RVAs are not available for caravans, RVs or motorhomes.

Inspections can take anywhere from 1 to 2 hours depending on the type, age and condition of the vehicle.

A qualified inspector will conduct a 150 point visual check of the vehicle. The inspection will cover the vehicle's exterior, interior, engine condition, any accident damage. Wheels, tyres and brakes pads and underbody are also visually checked and road test completed where possible.

After the inspection is completed by RedBook Inspect the information is compiled into a comprehensive digital report within 24 hours. The report includes photos, star ratings with feedback and also highlights any areas of concern. You’ll also receive a CarFacts history report* so you can be assured of the safety, integrity and condition before you buy.

*CarFacts history reports are only available for cars with a build date of 1989 and newer, and are not available for grey import vehicles.

A RedBook Inspect pre-purchase inspection is a visual and non-mechanical vehicle inspection only. Please refer to following RedBook Inspect FAQs for further details of what checks are not included:

• Pre-purchase inspections for cars

• Pre-purchase inspections for caravans, camper tent trailers, RVs and motorhomes

RedBook Inspect will aim to complete the inspection as soon as possible. A RedBook inspector will attempt to make contact with the owner of the vehicle to organise an inspection within 24 hours.

RedBook Inspect advises that pre-purchase inspections are usually completed within 24 hours of booking. However appointments can be delayed based on the vehicle owner's availability and access to the vehicle. It can take up to 1 business day for the inspector to make contact with the owner of the vehicle and 2-3 business days for the inspection to be completed.

Your inspector will be in contact with you after your inspection has been completed. However should you wish to speak to RedBook Inspect please call 1300 770 116 or email support@redbookinspect.com.au.
No, you are not required to attend the inspection, however if you wish to be present during the inspection please let the friendly staff at RedBook Inspect know and they will arrange for the inspector to arrange a time with the seller that suits you.

An RVA is a Remote Video Assessment guided by a RedBook Inspect assessor to help you understand the condition of your next potential vehicle purchase. The RRP is $89 and the price for NRMA Members is $84. RVAs are available for cars only and not currently available for caravans, RVs and motorhomes.

Once your RVA is booked, a RedBook Inspect assessor contacts the sellers via video chat to discuss their vehicle. They will then gather additional data. Sellers are guided around the vehicle so they can collect key photos, servicing information, under the hood, tyre close-ups and other relevant items. A detailed report is collated and delivered to your inbox detailing the condition of vehicle's interior, exterior and verification of its compliance plate, build and registration.

RedBook Inspect assessors will also have the ability to question specific elements to identify common problems with the vehicle. If applicable to the vehicle, prospective buyers will also receive a CarFacts history report.

Full payment must be made at the time of booking online or by phoning RedBook Inspect on 1300 770 116.