Annual Reports and AGM

NRMA patrol charging battery

2017 Annual General Meeting

The 2017 AGM returns to Newcastle. This year the meeting will be held at NEX Exhibition and Convention Centre (NEX), corner King Street & Union Street, Newcastle West, New South Wales (and via the online portal referred to under the heading “Attending the Virtual Meeting” below) on Friday, 3 November 2017 at 10.30am. 

NEX location map:
NRMA 2017 Annual General Meeting location

You may have received your Notice of Meeting electronically; otherwise it will be coming to you in the September / October edition of the Open Road. All Members should receive their notices of meeting by Tuesday 10 October. If you have not received your notice by this time, call the AGM Information Line on 1800 285 677.

Notice of AGM (PDF 1MB/ 2 pages)

Appointing a proxy for the AGM

There is no formal business for the Members to consider, however, Members will have an opportunity at the meeting to ask questions about, or make comments on, the Annual Report and the management of the Company.

A Member who is entitled to attend and vote at the meeting has the right to appoint a proxy to attend and vote instead of the Member.

A proxy:
•need not be a Member of the Company; and
•may be an individual or a body corporate.

The deadline for proxies to be received by the Returning Officer for the meeting is 10.30am on Wednesday 1 November.

Step 1 – click on the 'Appoint a proxy now' button below.
Step 2 – select 'Vote now' on the landing page.
Step 3 – on the login page, enter your 9 digit Membership number (found on your Membership card or on the front of your proxy form), postcode and type in the security code where indicated.
Step 4 – when you arrive on the voting page, select 'Vote' in the action box, and follow the instructions on the screens to lodge your vote and appoint your proxy.

Appoint a proxy now

Virtual attendance at the AGM

For the first time this year, the Board is pleased to announce that the NRMA will be giving Members the opportunity to attend and participate in the AGM via an online portal.

The ability of Members to attend and ask questions of the Board and management is a key aspect of good corporate governance: the online portal allows Members who are not able to be physically present at the meeting to hear from the Chair and the CEO and to ask questions of the Board and Auditors, while also enhancing the experience of those present.

For all the information on how to attend and participate virtually in the AGM there is an Online Portal Guide available here: (click on the Virtual AGM tab).

A video of the meeting will be available on the link below after the close of the meeting on Friday 3 November, 2017. View the video of the 2017 AGM.

Attending the Meeting in Person

NEX Exhibition & Convention Centre Corner King Street & Union Street, Newcastle West, 2302, New South Wales.

Transport Options

By Train
If you’re coming (from Sydney) by train alight at Broadmeadow station and take a bus to NEX, the bus from Broadmeadow station takes approximately 17 minutes.

By Bus
The closest stop to NEX is Union Street, opposite Hunter Street. For bus or train timetables, call the Transport Infoline on 131 500 or visit

Agenda Friday 3 November 2017

9.30am: Registration opens

10.30am: Annual General Meeting opens - Welcome to Members by the Executive General Manager, Motoring
- Chair’s address
- CEO’s address
- Items of Business & Members’ questions

Please join the Board and Management for light refreshments after the meeting.

Questions from Members

Members who may prefer to submit questions in advance are invited to do so.

For your convenience, you can submit your questions:
• Online via the Online Portal
• by email at, or
• by facsimile to 02 9287 0309, or
• by post to the Locked Bag A14, Sydney South, NSW 1235.

Member questions must be received by 10.00am on Friday 27 October 2017.

The Chairman of the meeting will endeavour to answer as many of the most frequently asked valid business related questions as is practicable during the course of the meeting. Unfortunately, we are unable to respond individually to questions asked in advance.

2017 Annual Report

This is the first integrated Annual Report from the NRMA, combining our Annual Report with our Sustainability Report and Members’ Review. Through this report, we aim to communicate how the NRMA creates value for our Members, our business and our community. Section 6 of the Annual Report includes detailed financial information on the Group's performance in 2017.

If you would like to view the Annual Report (including the full set of financial information, notes to the accounts and statutory reporting information) then please download the PDF below (please note the document is 135 pages).

NRMA 2017 Annual Report (PDF 3.7MB/135 pages)

The 2017 Members’ Review is included as editorial in the September/October edition of the Open Road magazine or can be viewed here:

NRMA 2017 Members’ Review (PDF 0.4MB/5 pages)

Archived Annual Reports