Annual Report and AGM


2021 Annual General Meeting

The 2021 Annual General Meeting (AGM) of the Members of National Roads and Motorists’ Association Limited (the NRMA) will be held as follows:

Date: Friday, 26 November 2021

Time: 12.00pm (with online registration opening at 11:30am)

Official Venue: Due to the extraordinary circumstances presented by the COVID-19 pandemic and for the continued safety of everyone in our community, this meeting will be held virtually using the online portal. The ‘Online Portal’ button and the website address are below.

2021 AGM Notice of Meeting

The 2021 AGM Notice of Meeting can be accessed by clicking on the following link: 2021 Notice of AGM. At this year’s AGM there are no resolutions for Members to vote on.

For information on the strategic direction of the NRMA, FY21 performance, outlook and more refer to the 2021 Annual Report (below).

Join the virtual AGM

Members can attend the virtual AGM via the online portal link below, and participate by asking questions or making comments, in writing using the online portal or verbally using the telephone service (more details below).

For more information about how to attend and participate in the virtual AGM, please refer to the AGM Virtual Meeting Guide.

Members will be able to test their web browser from 11.30am on Friday, 26 November 2021 (the day of the AGM) to ensure that they can see and hear the proceedings.

Members who would like to ask a question or make a comment verbally at the AGM should contact Link Market Services on 1800 990 363 or +61 1800 990 363 beforehand to be verified as a Member, obtain a personalised PIN number and be provided with the telephone number to call from 12pm on the day of the meeting.

Members who want to ask a question or make a comment in writing or verbally will be placed in a queue to participate at the appropriate time during the AGM as determined by the Chair.

To join the AGM, please click on the ‘Online Portal’ button below or alternatively use this website address:

Online Portal

Appoint a Proxy

A Member who is entitled to attend and vote at the AGM has the right to appoint a proxy to attend and vote on their behalf. There are no resolutions for Members to vote on at this year’s AGM. However, a Member may wish to appoint a proxy to attend the AGM on their behalf. A proxy need not be a Member and may be an individual or a body corporate.

The appointment of a proxy must be received by the Returning Officer no later than 12.00pm (Sydney time) on Wednesday, 24 November 2021.

To appoint a proxy, please click on the ‘Appoint a proxy’ button below:

Appoint a proxy

Questions from Members in Advance

Written questions from Members in advance of the AGM are welcomed and should be received by Friday, 12 November 2021. The Chair will seek to address as many of the more frequently raised question topics as possible during the AGM.

Members who would like to submit questions in advance of the AGM may do so by emailing

AGM Information Line

If you have questions or experience problems accessing information relating to the 2021 AGM, or would like to appoint a proxy using a printed form, or would like to provide a question in advance of the AGM via mail, please contact the NRMA AGM Information Line on 1800 285 677.

2021 Annual Report

The NRMA 2021 Annual Report is our fifth year of undertaking an integrated reporting approach. Through this approach, we aim to communicate how the NRMA creates value for our Members, our business and our community. The Annual Report contains the Financial Report, the Directors’ Report and the Auditor’s Report for the financial year ended 30 June 2021 and will be available to view prior to the AGM.

Previous Annual Reports