Support for EV Charging

This page provides detailed instructions for charging your EV at NRMA Electric stations, including how to start a session using the My NRMA app and Tap & Pay.

For on-site assistance or technical support at any NRMA Electric charger, please contact 1300 233 544.

Charging via app

Step 1

Plug in vehicle
Open app and go to EV charging

Step 2

Make sure payment details are correct

Step 3

Select location

Step 4

Select charger
Select Connector

Step 5

Double check details
Swipe to start charging

NRMA chargers are also available on the Chargefox app. Please reach out to Chargefox for charging on their app.

Tap & Pay

Step 1

Plug in your vehicle (Plug in)
Wait for 20s for communication

Step 2

Tap credit card or use phone pay on card reader to start charging (Tap on)
For receipt scan the QR code on the card reader and follow steps

Step 3

Stop Charging:
Tap credit card or use phone pay on card reader (Tap off and unplug)