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Roadside Assistance
Roadside Add-ons

Roadside Assistance Add-ons

Add even more value to your roadside assistance membership. With our Add-ons you can tailor your membership to meet your individual needs.

Use your vehicles for business? Discover our business add-ons.

Call 13 11 22 for add-ons
NRMA help and support

Tailor your membership to suit your needs
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Tow Plus - $17 per year

  • Extend your towing benefits by 10kms.
  • If you tend to drive further than the towing allowance that is provided in your roadside membership this add-on is for you.
  • When you breakdown the last thing you want to worry about is how much the towing will cost you, so don’t be caught out paying for additional towing when you break down. 
  • Benefits available after a 48 hour waiting period.

Windscreen Plus - $21 per year

  • Includes one windscreen chip repair per subscription year.
  • In most cases, our Windscreen Plus repairers can come to you whether you are at work or home or even travelling interstate.
  • Includes 50% off for any additional windscreen chip repairs on the same day;
  • 30% off additional chip repair (any other day) paid by referred member; and
  • 30% off windscreen replacement.
  • Benefits available after a 7 day waiting period. Included Complete Care and Ultimate Care benefits are available after 48 hours.
  • To redeem your windscreen chip repair, you must first call the NRMA on 13 11 22.

Key Plus - $40 per year

  • Up to $500 to use towards a locksmith call out fee and up to two replacement keys for most vehicles.
  • Each call is case managed by an NRMA consultant.
  • In the event that the locksmith is unable to provide a solution, we’ll arrange for your vehicle to be towed to your nominated dealership to fix the problem or another location.
  • Benefits available after a 7 day waiting period. Included Ultimate Care benefits are available after 48 hours.

Pet Plus - $55 per year

  • In the event of a breakdown and travelling with your cat or dog, we will arrange to have your pet safely transported to the destination of your choice when travelling locally or interstate.
  • Appropriate accommodation in a kennel or boarding home while your vehicle is being repaired, when travelling interstate. 
  • Benefits available after a 7 day waiting period.

Vehicle Plus - $153 per year

  • Specifically for Members who tow larger items like boats, caravans or large trailers, or those who drive non-commercial vehicles like motorhomes.
  • Includes a towing allowance for vehicles up to 10 tonnes.
  • Available to members with Complete Care and Ultimate Care.
  • Benefits available after a 48 hour waiting period.

Terms and conditions apply.

Frequently asked questions

Which roadside assistance packages are eligible for add-ons?

Add-on eligibility depends on your Roadside Assistance package. Tow Plus, Windscreen Plus, Key Plus and Pet Plus are available with selected packages, while Vehicle Plus is only available with Complete Care and Ultimate Care.

Some add-on benefits are already included with selected packages, including Windscreen Plus with Complete Care and Ultimate Care, Key Plus with Ultimate Care, and Pet Plus with Premium Care and Premium Plus.

Do waiting periods apply to add-ons?

Yes. Waiting periods apply before you can use your add-on benefits:

  • Tow Plus: 48 hours
  • Vehicle Plus: 48 hours
  • Windscreen Plus: 7 days
  • Key Plus: 7 days
  • Pet Plus: 7 days

Add-ons as an included benefit in the subscription package:

  • Windscreen Plus included with Complete Care or Ultimate Care: 48 hours
  • Key Plus included with Ultimate Care: 48 hours

Waiting periods start after purchase and payment has been received and processed by us. Add-ons cannot be purchased to cover an event that has already occurred.

What does Tow Plus include?

Tow Plus gives you an additional 10km of towing on top of your eligible Roadside Assistance package towing entitlement.

Tow Plus does not apply in Remote Areas and is only available in NSW and the ACT.

What does Windscreen Plus include?

Windscreen Plus includes one complimentary front windscreen chip repair per Subscription Year, plus:

  • 50% off additional repairable chips repaired at the same time
  • 30% off subsequent repairable chips
  • 30% off windscreen replacements

Conditions and exclusions apply, including for OEM glass and accident-related damage. Windscreen Plus is included with Complete Care and Ultimate Care.

What does Key Plus include?

Key Plus provides up to $500 including GST per Subscription Year in the event of an emergency, towards an NRMA-arranged locksmith service if your nominated vehicle's keys are lost, damaged or stolen.

This includes up to two replacement vehicle keys, subject to the $500 limit. Key Plus is already included with Ultimate Care.

What does Pet Plus include?

Pet Plus provides up to $2,000 including GST per Subscription Year towards eligible pet accommodation and transport if your nominated vehicle needs towing or is involved in an accident while your cat or dog is travelling with you.

Pet Plus is already included with Premium Care and Premium Plus.

What does Vehicle Plus include?

Vehicle Plus provides cover for a nominated vehicle with a GVM of up to 10 tonnes and can also cover towing for an eligible trailer or caravan up to the 10 tonne GVM limit.

Vehicle Plus is available with Complete Care and Ultimate Care.

Can I purchase an add-on after something has already happened?
No. Key Plus, Windscreen Plus and Pet Plus can't be purchased to cover an event that has already occurred. A 7 day waiting period also applies to these add-ons.
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