Child Safe Commitment Statement

The NRMA is committed to providing safe, respectful and welcoming environments for children.

young boy and girl walking down a street

We have zero tolerance for child harm. The safety and wellbeing of children is a shared responsibility across our organisation and guides how we design services, manage risks, and interact with children and families.

We commit to:

Considering children first

Considering children’s safety and wellbeing first in our decisions and actions.

Creating safe environments

Creating environments where children feel safe, listened to and respected.

Setting clear expectations

Expecting all employees, contractors and partners to act in a child safe way.

Supporting our people

Providing training, screening and clear behaviour standards for people working with children.

Encouraging people to speak up

Encouraging children, parents and carers to speak up if they have concerns.

Taking concerns seriously

Responding to concerns, complaints and incidents seriously, promptly and appropriately.

We respect the role of parents and carers and work openly with families and communities to support child safety.

If someone has a concern or complaint about a child’s safety, we encourage them to speak up. Children, parents and carers can raise concerns with our staff, and we will take them seriously and respond appropriately.