SHINE - LGBTQI and Ally group

At the NRMA, we take pride in being a company that supports people for who they are, no matter how they identify.

Our purpose is to foster a culture of inclusion, safety, well-being, and genuine belonging - a workplace where everyone feels empowered to be their authentic selves, regardless of how they identify.

While we proudly stand as allies to sexually and gender diverse communities, our commitment goes deeper. We’re focused on building an environment that not only provides peace of mind today but continues to support our people well into the future - so that everyone feels confident, comfortable, and truly valued.

This isn’t about ticking boxes on a ‘diversity and inclusion’ checklist. It’s about meaningful, lasting change.

We want our people to feel good about showing up - whether in person or online - and to bring their best selves to work. Because when people feel safe and supported, we all thrive. The result? A happier, more connected, and more productive workplace for everyone.

Our progress

Tracking our ongoing journey towards a more inclusive, equitable, and empowered workplace — where LGBTQ+ employees feel seen, supported, and celebrated for who they are.

We honour the history, culture and ongoing contributions of LGBTQI+ communities. By recognising days of significance and hosting awareness events, we create space for storytelling, celebration and reflection - helping build a stronger, more connected workplace.

How we drive impact:

We mark several LGBTQI+ days of significance with internal events, videos, and articles.

We host 'Lunch n Learn' sessions to raise awareness - including sessions with the 78ers for Mardi Gras.

Our NRMA logo is updated to a Pride theme on social media during Mardi Gras celebrations.

We’re committed to embedding LGBTQI+ inclusion into the foundation of our workplace policies and benefits. From anti-discrimination protections to gender affirmation leave, we ensure our systems support the needs and experiences of LGBTQI+ employees and their families.

How we drive impact:

All our policies are inclusive of LGBTQI+ employees and their families, and include specific examples and avenues of support (e.g. Anti-Discrimination Harassment Bullying and EEO Policy, Domestic & Family Violence Policy, Travel Policy).

We have introduced gender affirmation leave policies for transitioning employees.

We implemented confidential contacts and compiled a list of national and state-based support services relevant to LGBTQI+ people, their families and friends.

The NRMA partnered with TELUS Health to provide employees and their families with around-the-clock wellbeing and safety support.

Creating a safe, welcoming environment means rethinking everyday workplace practices. We’ve made meaningful updates - from how we collect employee information to our dress code and facilities - to better reflect and support gender diversity and self-expression.

How we drive impact:

We updated the SIXT uniform policy to remove gendered language.

Our NRMA Group-wide dress code empowers all employees, including trans, gender diverse, and non-binary people, to dress in ways that reflect their identity.

Gender fields in personal information have been updated to “Gender Identity” with inclusive options: Female, Male, Non-Binary / Gender Diverse, Prefer not to say.

We’ve introduced all-gender bathrooms to provide a more inclusive option for trans and gender diverse employees and guests.

Visibility matters. We provide our people with tools and opportunities to show their allyship and deepen their understanding of LGBTQI+ inclusion. Through SHINE, our employee-led network, we foster a culture of support, learning and advocacy across the business.

How we drive impact:

We actively encourage employees to visibly express their allyship, including through pronoun-inclusive email signatures, pride lanyards, and Teams backgrounds for LGBTQI+ days of significance.

SHINE is included in our corporate orientation, helping new starters feel welcome from day one.

SHINE promotes allyship through training events and guides focused on trans and gender diverse inclusion.

We’ve made face-to-face LGBTQI+ awareness, inclusion, and ally training available to all employees since 2019.

We have a visible and active Executive Sponsor for LGBTQI+ inclusion who advocates at the highest level of the organisation.

SHINE at the NRMA

Here, all kinds of people work together to create the future. See what the SHINE group has been up to within the NRMA and beyond.

In July 2019, we established our first employee led network group named SHINE. SHINE provides a fantastic support network for our employees who identify as lesbian, gay, bisexual, transgender or intersex (LGBTI+) as well as their allies. The group continues to raise awareness across the NRMA, with more LGBTQI+ employees coming to work feeling happy and comfortable in their own skin.

We also work with external partners like Pride in Diversity, the only not-for-profit workplace program in the country designed specifically for the LGBTQI+ community.

We want our LGBTQI+ employees and Members to be proud of who they are, because we’re just as proud to stand alongside them.

AWEI Gold Employer

We’re proud to share that SHINE has again been recognised as a Gold Employer at the 2025 Australian LGBTQ+ Inclusion Awards - marking our second consecutive year receiving this honour.

AWEI Gold Employer

We’re proud to share that SHINE has again been recognised as a Gold Employer at the 2025 Australian LGBTQ+ Inclusion Awards - marking our second consecutive year receiving this honour.

Pride Breakfast Panel

SHINE, in partnership with Out for Australia hosted a breakfast panel centered on the theme 'Celebrating Identity, Driving Change - The Future of LGBTQIA+ Inclusion at Work'.

Pride Breakfast Panel

SHINE, in partnership with Out for Australia hosted a breakfast panel centered on the theme 'Celebrating Identity, Driving Change - The Future of LGBTQIA+ Inclusion at Work'.