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Update

Roadside assistance pricing update

Everything you need to know.

Call 1300 750 633
Business roadside assistance

Like many organisations, our operating costs are rising. We understand that many businesses are feeling the pressure of the cost of living, and we’ve worked hard to keep any changes to a minimum.  

To continue delivering the trusted roadside assistance and support you rely on, we’ll be updating our prices. We’ve kept increases as small as possible across our packages and add-ons, with no changes to what’s included in your cover.  

The new pricing will take effect from 17 September 2025 and will apply to all roadside assistance and add-on subscriptions. There’s no action needed, you’ll see the updated price on your next statement renewal notice after 17 September 2025. Thank you for your continued support, it means a lot to us.  

To minimise the impact of this update, there will be no changes to roadside assistance package inclusions.  

To check your roadside assistance cover or make any changes, call our business team on 1300 750 633 (Monday to Friday, 8.30am to 5pm). If your membership is account managed, please contact your Account Manager directly.  

Updated pricing from 17 September 2025  

 Product  Annual price per vehicle
Roadside assistance
Passenger Assist $117
Passenger Absolute $224
Light Commercial Assist $305
Light Commercial Absolute $465
BusinessWise Basic Care $108
BusinessWise Classic Care $119
BusinessWise Premium Care $215
BusinessWise Premium Plus $355
Add-ons
Tow Plus $16
Windscreen Plus $20
Key Plus $38
BusinessWise Tow Plus $16
BusinessWise Windscreen Plus $20

BusinessWise Key Plus

$38

Frequently asked questions

Why is the NRMA increasing prices for roadside assistance?

We work hard to keep price changes to a minimum. However, to account for rising operational costs, including fuel, on-road expenses and the cost of running our distribution network, we need to increase the prices for our roadside assistance packages and add-on subscriptions. This change means we can maintain a sustainable roadside assistance service and continue to meet the high standards members expect from us.   

When will the new pricing take effect?

The new prices take effect from 17 September 2025. After this date, new business members and existing business members who receive a renewal or add a new subscription to their membership will be charged the new pricing. If you’re an existing member who received your renewal statement prior to 17 September 2025, we will honour the renewal at the original price as issued.   

Are there any changes to roadside assistance package inclusions?

No, all inclusions remain the same. The Annual Membership Fee will also remain the same.  

How much will the price of roadside assistance increase? 

Prices for Assist, Absolute, Light Commercial Assist, Light Commercial Absolute, BusinessWise Basic Care, BusinessWise Classic Care, BusinessWise Key Plus, BusinessWise Premium Care and BusinessWise Premium Plus will increase by a few dollars each. This increase is in line with or below the CPI (consumer price index) and remains substantially less than network cost increases.  

Does this mean NRMA Insurance policy prices are changing?

This price change affects roadside assistance provided by the NRMA (National Roads and Motorists’ Association) only. NRMA Insurance will always advise members directly of any changes to their insurance policies.  

How do I check my package inclusions or make changes?

You can check the roadside assistance tab on our website www.mynrma.com.au/business or call our business team on 1300 750 633 during business hours (Monday - Friday, 8.30am to 5pm) to discuss or make any changes to your business membership. If your membership is account managed, please contact your Account Manager directly.

Can we still pay for 3 years and get a discount?

Yes, all memberships and subscriptions that are purchased for 3 years of coverage are eligible for a 5% discount.   

What help is available for members experiencing financial difficulty?

We know that many of our members are feeling the pressure of rising business and living costs. Our business team is here to help, call 1300 369 349 during business hours to discuss your options.   

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