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Battery warranty

With NRMA Batteries, you can buy with confidence.
NRMA mobile car battery replacement service

Whenever we're carrying out work on your vehicle, we'll always take the necessary precautions to prevent any damage. Unfortunately, we can't accept responsibility for damage that is not related to the battery fitment.

Discharged or flat batteries

If your battery has been diagnosed as discharged or flat, getting it back to a full charge as soon as possible can help prevent permanent damage. Modern vehicles aren’t designed to recharge a flat battery, but only to replenish it.

You’ll need to charge your car battery using a suitable charger to return it back to full charge. Failure to do this could result in premature battery failure.

The NRMA reserves the right to test any battery that’s presented for a warranty claim and will not accept any third-party testing results.

Making a warranty claim

If you believe your battery is defective and within warranty, please contact us on 13 11 22 for an assessment and free replacement, if eligible.

You will need a copy of your original NRMA issued invoice.

Getting the most out of your battery

Keeping your battery fully charged and in good condition will help it last longer and can save you money down the track. Here’s how:

  • Drive regularly: Aim for at least an hour of driving every week to keep your battery charged.
  • Check lights and electronics: Always turn off interior and exterior lights and electronics when the engine is off.
  • Service your vehicle: Regular engine servicing helps prevent premature battery failure. You can also have the alternator and battery charging system checked during your regular scheduled service.
  • Avoid short trips: Frequent short drives don’t allow the battery to fully recharge, especially with heavy accessory use.
  • Keep terminals clean: Ensure your mechanic cleans your battery terminals regularly to prevent corrosion and improve performance.

Signs you might need a new battery

  • Slow engine turnover.
  • Dashboard battery warning light.
  • Electronics malfunctioning (including the radio, headlights or AC).
  • Swollen or leaking battery case.
  • Multiple recent jump-starts.

If you're an NRMA member, you can book a free battery health check.

Frequently asked questions

Can non-NRMA members make a battery warranty claim?
Does the warranty transfer if the vehicle is sold?
When does the warranty period begin?
Where can I check the length of my warranty?
Does the warranty period restart if my NRMA battery is replaced under warranty?
What documentation is required for a claim?
Is a battery warranty claim free of charge?
How does the NRMA comply with recycling and sustainability?
If a mechanic replaces my NRMA battery that was still under warranty, can I make a claim with the NRMA for reimbursement of the cost of the replacement battery?