Roadside assistance pricing update
As always, members remain at the heart of everything we do. With many feeling the pressure of rising living costs, we work hard to keep price updates to a minimum. Unfortunately, faced with rising operational costs including fuel, on road costs, and the costs to run our distribution network, we’ll soon be increasing prices on our roadside assistance packages and add-on subscriptions. This necessary update will help to ensure that we continue delivering the highest level of roadside assistance – and greatest value to our members.
The updated pricing comes into effect on 10 September 2024 and applies to all roadside assistance and add-on subscriptions with renewal dates from 22 October 2024 until 21 October 2025. There’s nothing you need to do, you’ll simply see the updated price on the next renewal you receive after September 10.
To minimise the impact of this update, there will be no changes to roadside assistance package inclusions or standalone My NRMA membership. All members with roadside assistance subscriptions still enjoy access to My NRMA with thousands of benefits to ease the cost of living and help you get more value from your membership.
You can check your current roadside assistance cover, add-on subscriptions, or update your payment method at any time via your online account.
If you’d like to speak with us about updating your level of cover, call 13 11 22.
We’re here to help. If you’re experiencing financial stress, see what support is available.
Updated pricing for 2024
| Product | Current Monthly Price | Updated Monthly Price | Current Annual Price | Updated Annual Price |
| Standard | ||||
| Everyday Care | $10.99 | $11.39 | $129 | $134 |
| Complete Care | $20.99 | $21.49 | $225 | $233 |
| Ultimate Care | $25.99 | $26.99 | $285 | $295 |
| Basic Care | - | - | $114 | $118 |
| Traveller Care | - | - | $103 | $107 |
| Gold | ||||
| Everyday Care | $9.99 | $10.35 | $112 | $116 |
| Complete Care | $18.99 | $19.69 | $199 | $206 |
| Ultimate Care | $22.99 | $23.75 | $252 | $261 |
| Traveller Care | - | - | $103 | $107 |
| Gold Plus | ||||
| Everyday Care | $7.30 | $7.55 | $84 | $87 |
| Complete Care | $13.60 | $14.09 | $147 | $152 |
| Ultimate Care | $16.99 | $17.59 | $185 | $192 |
| Traveller Care | - | - | $73 | $75 |
| Gold Life | ||||
| Everyday Care | $5.49 | $5.69 | $64.50 | $67 |
| Complete Care | $10.49 | $10.75 | $112.50 | $116.50 |
| Ultimate Care | $12.99 | $13.49 | $142.50 | $147.50 |
| Traveller Care | - | - | $51.50 | $53.50 |
| Add-ons | Current Monthly Price | Updated Monthly Price | Current Annual Price | Updated Annual Price |
| Vehicle Plus | $11.83 | $12.25 | $142 | $147 |
| Tow Plus | $1.17 | $1.25 | $14 | $15 |
| Windscreen Plus | $1.50 | $1.58 | $18 | $19 |
| Key Plus | $2.83 | $3 | $34 | $36 |
| Pets Plus | $4.08 | $4.25 | $49 | $51 |
Frequently asked questions
The new price comes into effect on 10 September 2024 and will be reflected on renewals with due dates from 22 October 2024 onwards. If your next renewal is due before this date, you’ll notice the price remains unchanged. Members will see the price increase reflected in the next renewal received after 10 September 2024 with due dates from 22 October 2024 onwards. Please note that this price increase excludes Free2go subscriptions.
Prices for Everyday Care, Complete Care, Ultimate Care, Traveller Care and Basic Care will increase by a few dollars each. This increase is in line or less than the CPI (consumer price index) and remains substantially less than network cost increases. See updated pricing in the table above.
The pricing update applies to subscriptions on both monthly and annual payments. Free2go subscriptions will not be affected. To check which roadside assistance package you currently hold, check out your most recent statement or sign in to your online account.
Tow Plus, Windscreen Plus, Key Plus and Pet Plus will increase by a few dollars each. See updated pricing for add-on subscriptions in the above table.
Yes. The new pricing comes into effect on 10 September 2024. However, as monthly payment plans are renewed every 12 months, your monthly payment won’t increase until you reach your next renewal date occurring after 22 October 2024. This means it may be several months before you see the new pricing reflected in your monthly payments.
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