Below are answers to the commonly asked questions related to the my nrma app.
my nrma app support and FAQs
General FAQs
What phones and operating systems are supported?
iPhone: The my nrma app is compatible with iPhone 5 and above with the operating system iOS 8 and above.
Android phones: Android phones with operating system 5.0 and above are supported.
Windows phones: Unfortunately the my nrma app is unavailable for Windows phones.
Fuel FAQs
Who provides the fuel pricing data?
Why is my local fuel station not on the app?
- Check you have location services turned on for the my nrma app.
- Check if you need to change the fuel type you are looking for by opening up the fuel selector at the top of the fuel page.
- If you still do not see your fuel station you can inform Fair Trading.
When will the fuel feature be available for ACT users of the my nrma app?
What happens if I see a price discrepancy when I get to the fuel station?
Parking FAQs
Does the my nrma app show street parking?
Why is a certain parking lot not on the app?
Member Benefits FAQs
Who can redeem an offer on the my nrma app?
Business Motoring Members cannot login to the app. Please go to the website for business offers.
I would like to take advantage of an offer I have previously purchased or viewed but can't find it anymore. How do I find this offer?
If the offer is not available on the app, then please peruse the website for the full catalogue of offers.
If it can't be found on the website then the offer may have expired.