NRMA brings new car servicing centre to Gladesville

Abir Sadeq, Rohan Lund and Sharni Williams

Saturday 15 July 2017: Olympic gold medallist and qualified mechanic Sharni Williams has helped open the NRMA’s brand new Gladesville car servicing centre after putting her mechanic career on hold to make history in Rio.

The Australian Sevens’ co-captain who led her team to the first-ever rugby sevens gold medal at the Olympic Games in 2016 swapped glory for grease at the official opening of the facility.

Ms Williams, whose Olympic Games win confirmed Australia’s status as the number one women’s team in the world last year, encapsulates the traits of the NRMA - team work and reliability - and will be a welcome addition to the NRMA’s car servicing centre team.

The state-of-the-art car servicing centre is the 22nd such facility in NSW and the ACT as the NRMA continues with its strategy to broaden the services we provide to Members and the community.

The brand new facility has all the latest in car servicing technology, including diagnostic scanning tools, six hoists and bays and up to 20 undercover car spaces.

The car servicing centre will provide log book servicing and all mechanical repairs including suspension, brakes, tyres, batteries, baby seat installationregistration checks, pre-purchase and end-of-warranty inspections.

NRMA has almost 24,000 Members living within six minutes of the store but customers don’t have to be an NRMA Member to use the facilities.

NRMA Executive General Manager of Motoring, Samantha Taranto, said the store would provide the Gladesville community with a convenient retail outlet close to alternative transport and the city.

“With 75,000 cars passing everyday it is a perfect opportunity to expand our car servicing customer base in a highly sought after suburb,” Ms Taranto said.

“NRMA car servicing is Australia’s most trusted mechanics and we are looking forward to continuing that legacy and expanding our services in the Western Sydney region. Western Sydney is our beating heart. More than 40 per cent of our staff reside in the west with around 800 NRMA patrols and mechanics calling Western Sydney home.”

Ms Taranto said the new team at the Gladesville car servicing centre demonstrated the leading role the NRMA is taking in fostering diversity and inclusion while promoting leadership amongst women in the workforce.

“The workforce at Gladesville embodies the NRMA’s core values of promoting culture, inclusion and diversity. Of the seven team members at Gladesville car servicing centre three of them are women, including Foreman Abir Sadeq,” Ms Taranto said.

Since joining the NRMA in 2014 Ms Sadeq, has risen through the ranks to be recognised by many of her peers as one of the best managers in the automotive industry.

“From the frontline to the foreman to the technicians, the moment the customer walks in we want to exceed their expectations,” Ms Sadeq said.

“We believe the NRMA Gladesville car servicing centre will be a success because it’s a brand built on trust.

“It’s all about building relationships with customers. What drives me is helping people, gaining their trust and creating an enjoyable customer experience so they will come back again and again.”

The new NRMA car servicing Centre is located at 455-457 Victoria Rd, Gladesville, 2111.