Enabling HelloCars to deliver a positive customer experience

Seeing a gap in the market brothers Paul and Michael saw an opportunity to provide a safer and more convenient way to buy and sell used cars.

You won't see HelloCars dealerships popping up anytime soon, and that's because their business is totally online. Being able to provide their service without the big overheads of showrooms and sales people means they're able to pass these savings (or extra dollars) onto their customers.

HelloCars have been business Member since September 2015 and offer NRMA roadside assistance as a value add to their product by providing 12 months free for every car purchased.

Co-founder and Director Paul Higgins says, "We chose to partner with the NRMA because of their outstanding service levels, the trust that customers have in them and the fact they provide their service nationwide. We've found a great partner as we expand our platform across the county."

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